Our commitment
Privacy is of the utmost importance at our platform. We recognise the significance of protecting information which is stored on, or intended to be stored on, our servers or network and which relates to an individual. The data we protect is “Personal Data” — any information relating to an identified or identifiable natural person, sometimes called a data subject — and we have made protecting the privacy and confidentiality of Personal Data a fundamental component of the way we do business.
This Privacy Policy informs you of the ways we work to ensure the privacy and confidentiality of Personal Data, and describes the information we gather, how we use that Personal Data and the circumstances under which we disclose such information to third parties.
Regulatory compliance
This Privacy Policy is designed to address the regulatory requirements of the jurisdictions in which our platform offers its Services, including the General Data Protection Regulation (“GDPR”) where applicable. In this Privacy Policy, the terms “Service” and “Services” have the same meaning as described in the User Agreement.
If you do not agree with this Privacy Policy, in general or any part of it, you should not use the Services. This Privacy Policy is reviewed periodically to ensure that any new obligations and changes to our business model are taken into consideration. We may amend this Privacy Policy at any time by posting an amended version on our website.
Our Services are offered through one or more entities operating our platform. By using the Services, you understand that your Personal Data may be used by our platform.
Collection of Personal Data
When you access or use the Services, we collect the following information:
Information you may provide to us
You may give us information about you by filling in forms on our website or through our app, or by corresponding with us by phone, email or otherwise. This includes information you provide when you register to use the Services and when you report a problem with the website.
Information we collect about you
With regard to each of your visits to our website, we automatically collect the following information:
- Login information: we log technical information about your use of the Services, including the type of browser and version you use, the last access time of your account, the IP address used to create the account and the most recent IP address used to access it.
- Device information: we collect information about the device you use to access your account, including the hardware model, operating system and version, and unique device identifiers.
- Transaction information: in connection with our Services, we may collect and maintain information relating to transactions you effect in your account.
Information we collect as required by law, rule or regulation
Depending on the Service, we may collect information from you in order to meet regulatory obligations around know-your-customer (“KYC”) and anti-money laundering (“AML”) requirements. Information we may collect from you includes:
- Full name
- Residential address
- Contact details (telephone number, email address)
- Date and place of birth, gender and place of citizenship
- Your status as a politically exposed person
- Source of funds and proof of address
- Passport, national driver’s licence or government-issued identification to verify your identity
- Transaction history and account balances in connection with your use of certain Services
Disclosure of Personal Data
We may share your information with selected recipients to perform functions required to provide certain Services to you.
We also may share Personal Data with a buyer or other successor in the event of a merger, divestiture, restructuring, reorganisation, dissolution or other sale or transfer of some or all of our platform’ assets, whether as a going concern or as part of bankruptcy, liquidation or a similar proceeding, in which Personal Data held by our platform is among the assets transferred.
Except where we are required by law to disclose Personal Data, or are exempted from, released from or not subject to any legal requirement concerning the disclosure of Personal Data, we will require any person to whom we provide your Personal Data to agree to comply with our Privacy Policy in force at that time, or with requirements substantially similar to that policy.
We shall require any third party, including without limitation any government or enforcement entity, seeking access to the data we hold to produce a court order, or equivalent proof that they are statutorily authorised to access your data and that their request is valid and within their statutory or regulatory power.
Security of your Personal Data
We protect Personal Data with appropriate physical, technological and organisational safeguards and security measures. We audit our procedures and security measures regularly to ensure they are being properly administered and remain effective and appropriate.
Every member of our platform is committed to our privacy policies and procedures to safeguard Personal Data. Our site has security measures in place to protect against the loss, misuse and unauthorised alteration of the information under our control. More specifically, our server uses TLS (Transport Layer Security) protection, encrypting your Personal Data to help prevent unauthorised access as it travels over the internet.
Your rights
The rights available to you in relation to the Personal Data we hold about you are outlined below.
Information access
If you ask us, we will confirm whether we are processing your Personal Data and, if so, what information we process and, if requested, provide you with a copy of that information within 30 days from the date of your request.
Erasure
You can ask us to delete or remove your Personal Data in certain circumstances, such as if we no longer need it, provided that we have no legal or regulatory obligation to retain it. Such requests will be subject to any agreements you have entered into with us and to any retention limits we are required to comply with under applicable laws and regulations. If we have disclosed your Personal Data to others, we will let them know about the erasure request where possible.
Processing restrictions
You can ask us to block or suppress the processing of your Personal Data in certain circumstances, such as if you contest the accuracy of that Personal Data or object to our processing of it. This will not stop us from storing your Personal Data. We will inform you before we decide not to agree with any requested restriction. If we have disclosed your Personal Data to others, we will let them know about the restriction of processing where possible.
By using the Services, you signify your agreement to this Privacy Policy. our platform reserves the right to change or amend this Privacy Policy at any time. If we make any material changes, the revised Policy will be posted here and we will aim to notify users before the changes take effect, so that you are always aware of what information we collect, how we use it and under what circumstances we disclose it. Please check this page frequently to see any updates or changes to this Privacy Policy.